PROCESS MATURITY ASSESMENT TOOL
Change Consulting Scotland has boiled down 25 years of experience in process improvement and organisational transformation to create a simple 10-minute online tool for assessing your organisation’s Process Maturity. Complex criteria, methodology and analysis run quietly behind-the-scenes as you breeze through our Process Maturity Assessment Tool!
Show me the PMAT!
Contact us to learn more about our PMATs and be the first to hear when we launch new tools which will include:
- PMAT for Projects
- PMAT for Operations
- PMAT for Leadership
- PMAT for IT
- PMAT for Marketing
- PMAT for Environmental, Social Responsibility
Free PMAT score and benchmark report
Once complete, you will receive your score after your organisation is assessed against five levels of Process Maturity:
- Fundamental
- Defined, repeatable and process enabled
- Integrated and controlled
- Optimised
- World Class
You will also be able to see your organisation benchmarked against organisations of similar industry and size.
What is the PMAT?
Process Maturity (also known as process capability) measures the efficiency and strategic alignment of your business processes. This covers matters like tools, technology, methodology, rules, jobs, and team structures. A clear picture of your Process Maturity answers questions such as:
- To what extent are these geared to help your business operate smoothly?
- To what extent are your resources and people flowing in a way that fully supports your company’s Vision, Mission, Values and Customer Satisfaction?
- Where and how could you improve?
- What are the next steps to working better together?
High Process Maturity results in a job done to world class standards. That means on-time delivery with high quality products and /or services, repeatably and consistently. Organisations with this level of Process Maturity will also see collateral value such as elevated good reputation through customer satisfaction and goodwill!
In short, without a healthy level of process maturity, your organisation’s results depend on luck. Both internal and external customer experiences are likely to be a little chaotic.
Through a series of questions, the PMAT will assess your organisation’s process maturity levels to give you an overall idea of where you sit amongst 5 maturity stages:
- Fundamental
- Defined, repeatable and process enabled
- Integrated and controlled
- Optimised
- World Class
Seeing where you are now will help you gain a better understanding of what you need to focus on for the future.
Access the PMAT Full Report
Our paid PMAT Full Report will give you in-depth analysis of your organisation, including recommendations for improvement and the attention of one of our change consultants to walk you through possible next steps.
To access your PMAT Full Report, hit the contact us button up and let’s dive in!
