MAKING CHANGE HAPPEN.

As a Head or Director of Operations in today’s dynamic business landscape, you’re under immense pressure to drive efficiency, foster continuous improvement, and secure a sharper competitive edge. You’ve invested heavily in brilliant blueprints, ambitious roadmaps, and cutting-edge tech. But why do so

Ever felt that initial buzz of a shiny new software purchase slowly fade into the headache of missed deadlines and a team wondering “what’s going on?” You’re definitely not alone. When it comes to digital transformation, whether it’s an upgrade of your CRM

Are your major transformations consistently delivering the outcomes you envisioned? Or do they fall short — derailed by scope creep, budget overruns, and missed opportunities? The root cause may be a fundamental misunderstanding: the difference between project management and programme management. This distinction

Let’s talk Lean Business Process Improvement — and let’s do it over a hot, cheesy slice of pizza. At CCS, our 30+ years of experience in Lean Transformation and Change Management success means we know how to keep it real when making change

Running a small business isn’t easy. If you’re ready to make things run more smoothly, CCS Business Process Improvement (BPI) Diagnostics is a practical and cost-effective way to get started. (Cut to the chase? Click here to book a free chat with us today.)

At CCS, we’re quick to explore new and innovative opportunities to enhance our services and help your people work more efficiently. Our Graduate Apprentice Business Consultant, Eilidh Poole, has been experimenting with AI. She’s created a life-like avatar of herself and generated a

CCS consultants come from all walks of life. One commonality we all share, though, is a hunger to learn and a focus on improvement. Our curiosity and drive to make change for the better means we are constantly adapting to changes, whether these

Let’s face it, running a business today isn’t easy. The difference between thriving and just surviving often comes down to how well you can streamline operations and adapt to changes. But how? Enter Lean thinking and a culture of continuous improvement — hallmarks

If you’re ready to up your problem-solving game, streamline processes, and gain some serious career cred, then Lean Sigma is for you. At CCS Lean Academy, we’re making Lean Sigma training and certification accessible, impactful and, yes, fun! Here’s a quick look at

In recent years, remote working has shifted from being a niche practice to a widely adopted workplace model, with Covid-19 playing a significant role in accelerating this trend. However, in more recent months, the momentum has reversed as many employers are pushing staff

In today’s dynamic business environment, leveraging AI for business process improvement is more topical and important than ever. However, before diving into AI, it’s crucial to have a deep understanding of your processes and foster a Lean culture. Let’s explore why starting with

At Change Consulting Scotland (CCS), one of our key pillars of service is helping businesses make better decisions through our Business Process Improvement (BPI) services. These help to set, initiate and transform your improvement project anywhere along the journey, be it in the

The 9-Step Change Cycle| Step 9 Reflect & Refine with PDCA Change is an inevitable part of life, especially in the dynamic landscape of business. Whether it’s adapting to market shifts, integrating new technologies, or restructuring operations, organisations must navigate change effectively to

The 9-Step Change Cycle| Step 8 Keep on Keeping on In the realm of organisational change, maintaining momentum is often just as crucial as the initial push for transformation. Step 8 of the 9 Step Change Cycle, “Keep On Keeping On,” underscores the

The 9-Step Change Cycle| Step 7 How did Tesla and Toyota manage to break resistance to change and push to make their electric vehicle visions reality? Today, we dive into Step 7 of our Change Management journey — the oft forgotten art of

The 9-Step Change Cycle| Step 6 In the dynamic environment of today’s business world, change is not just a constant, but a necessity for survival and growth. Organisations that adapt and successfully navigate the waves of Change often emerge stronger, while those resistant

Change is always ‘just around the corner’ and to maintain a competitive edge within the industry, your organisation must adapt accordingly. In turn, this will help you and your team strive towards, or maintain, success. To state the often overlooked obvious, nothing changes

The 9-Step Change Cycle | Step 4 You can have all the tools, time and the best laid plans but communication can make or break a change initiative. All organisations need change to adapt, sustain and thrive in a constantly evolving and competitive

The 9-Step Change Cycle Without a fully developed vision for change, your organisation is like a ship lost at sea. Where are you trying to go and how is it you plan to get there? What is the objective of your journey? This

Preventing deaths in New Zealand and the UK| a comparative case study of Change Management DISCLAIMER: while this article mentions political leaders and describes international and leadership situations, it is not intended as and in no way represents any political opinion, affiliation or