MAKING CHANGE HAPPEN.
Welcome to our blog where we share practical tips and exciting insights on navigating change in your business. At Change Consulting Scotland, we believe that growth and innovation require embracing change. Join us on this exciting journey of transformation and let’s take your business to the next level together.
Remote by Design.
In recent years, remote working has shifted from being a niche practice to a widely adopted workplace model, with Covid-19 playing a significant role in accelerating this trend. However, in more recent months, the momentum has reversed as many employers are pushing staff
Unlocking Business Potential | CCS DMAIC Business Process Improvement Diagnostics
At CCS, we understand that navigating operational inefficiencies and improving business processes can feel overwhelming. That’s why we offer our Business Process Improvement Diagnostics service — designed to help you gain clarity on your internal business processes, identify improvement areas and prioritise where improvements will make
Project Hero, or False Friend?| Choosing your Project Management “Methodology”
Whether you’re gearing up for a new project or just curious about the best way to get things done, you’re in the right place. At CCS, our consultants mix, match and apply best fit project management methodologies to ensure operational excellence. Let’s take
Embracing AI for Business Process Improvement| General Electric Shows Us Why Process Understanding Comes First
In today’s dynamic business environment, leveraging AI for business process improvement is more topical and important than ever. However, before diving into AI, it’s crucial to have a deep understanding of your processes and foster a Lean culture. Let’s explore why starting with
Maintaining Momentum at Microsoft| How a PMO Supports Change at Different Stages of the Emotional Curve
Change is rarely easy, especially in the workplace. It can bring uncertainty, anxiety, and resistance. Enter the Project Management Office (PMO)! The PMO plays a crucial role in guiding employees through the transition. Let’s explore how a PMO can help maintain momentum during
A Framework for Better Decision-Making| CCS BPI Diagnostics & DMAIC
At Change Consulting Scotland (CCS), one of our key pillars of service is helping businesses make better decisions through our Business Process Improvement (BPI) services. These help to set, initiate and transform your improvement project anywhere along the journey, be it in the
Step 9| What do Netflix and Toyota have in common?
The 9-Step Change Cycle| Step 9 Reflect & Refine with PDCA Change is an inevitable part of life, especially in the dynamic landscape of business. Whether it’s adapting to market shifts, integrating new technologies, or restructuring operations, organisations must navigate change effectively to
Step 8| Hershey’s and Procter & Gamble: Big Bang v Persistence in Digital Transformation
The 9-Step Change Cycle| Step 8 Keep on Keeping on In the realm of organisational change, maintaining momentum is often just as crucial as the initial push for transformation. Step 8 of the 9 Step Change Cycle, “Keep On Keeping On,” underscores the
Step 7| Celebrating Early Wins: How Tesla and Toyota Led the EV Revolution
The 9-Step Change Cycle| Step 7 How did Tesla and Toyota manage to break resistance to change and push to make their electric vehicle visions reality? Today, we dive into Step 7 of our Change Management journey — the oft forgotten art of
Step 6| Rethinking Governance: Unfreeze Your Organisation
The 9-Step Change Cycle| Step 6 In the dynamic environment of today’s business world, change is not just a constant, but a necessity for survival and growth. Organisations that adapt and successfully navigate the waves of Change often emerge stronger, while those resistant
Step 5| Assemble Your Agents of Change
Change is always ‘just around the corner’ and to maintain a competitive edge within the industry, your organisation must adapt accordingly. In turn, this will help you and your team strive towards, or maintain, success. To state the often overlooked obvious, nothing changes
Step 4 | Communicate, communicate, communicate!
The 9-Step Change Cycle | Step 4 You can have all the tools, time and the best laid plans but communication can make or break a change initiative. All organisations need change to adapt, sustain and thrive in a constantly evolving and competitive
Step 3 | Develop Full Vision
The 9-Step Change Cycle Without a fully developed vision for change, your organisation is like a ship lost at sea. Where are you trying to go and how is it you plan to get there? What is the objective of your journey? This
Step 2 | Lead from the Top
Preventing deaths in New Zealand and the UK| a comparative case study of Change Management DISCLAIMER: while this article mentions political leaders and describes international and leadership situations, it is not intended as and in no way represents any political opinion, affiliation or
Step 1 | How Netflix Beat Blockbuster
The Urgent Case for Change The 9-Step Change Cycle The Urgent Case for Change — AKA the Burning Platform for Change — is key to initiating change and staying on top of your game. Businesses, teams and your Uncle Bob are unlikely to
Making Change Happen
Making Change Happen: Our 9-Step Change Cycle Change is an inevitable part of your organization’s journey toward growth and success. However, managing change can be a complex and challenging process. That’s where Change Consulting Scotland’s 9-Step Change Cycle comes into play. A tested
How Can LEAN help?
Benefits of Lean Six Sigma: a customer-centric business improvement methodology Lean Six Sigma is a business management strategy where the core focus is reducing waste and increasing process efficiency to ensure sustainable value for your customer. This method helps your business detect inefficiencies
Sorry I’m late, again!
Process Maturity Matters for Finance If you repeatedly feel frustrated at work by late or delayed projects, documentation or people, please take this 5-minute read. 25 years of Change Management consulting across FTSE 100 and SME’s suggest — somewhat controversially — that no
A History of Lean Six Sigma
Project Management and Change Management approaches like Design Thinking and Continuous Improvement as well as Project Management methods like Kanban boards and Process Flow Maps can be found in automated off-the-shelf tools like Asana, Monday or Sharktower. All of these can be traced
What is Operational Excellence?
Technology is evolving rapidly, which means that everything we do needs to be done more efficiently and to a higher standard. Quality is not just about product – it is also the way we deliver it: from how we structure the organisation to
Business Process Transformation
Business process transformation is one of the fastest ways to increase profitability, streamline operations and adapt to change. It helps upgrade business practices and processes in different industries, improve workflow, and align the entire team around business goals. What Is The Business Process?Business
Business Change Management
In today’s ever-changing world, business change management has become a critical success factor for any company that wants to stay competitive. Companies that can adapt and embrace change are able to capitalize on growth opportunities. What is Change Management?Change management is the process
Continuous Improvement
The continuous improvement model is, as the name suggests, a long period of continuous actions applied over and over in a structured manner in order to improve any business. Below, we look at the six key principles which, when applied methodically and rigorously