PROCESS & BUSINESS ANALYSIS

Business process transformation is one of the fastest ways to increase profitability, streamline operations and adapt to change. It helps upgrade business practices and processes in different industries, improve workflow, and align the entire team around business goals.

Business process transformation is one of the fastest ways to increase profitability, streamline operations and adapt to change. It helps upgrade business practices and processes in different industries, improve workflow, and align the entire team around business goals.

Business processes are the foundation of any organisation, from the smallest to the largest. They help optimise its resources and create standard operating procedures for daily tasks. Most companies follow a series of steps that define how a business is conducted day in and day out and make it possible to identify areas for improvement. We will guide you through this process one step at a time to help you make lasting positive change.

 

make use of data

You most likely already have valuable data to drive change. Analysing data helps track and measure performance and see areas that need improvement. It can aid you in properly identifying the major changes required to take your business to the next level and making your front and back-office operations more efficient and productive.

map workflow

Visualise business processes and their relationships to analyse, improve and manage the flow of business activity. This helps to understand which steps are value-adding and which are not and helps to identify waste. Mapping workflow helps you see any constraints, excessive resource and target delays in your process at-a-glance.

create change

Build awareness of the need for change among team members and present a systematic action plan to achieve organisational change goals. Change visions should be simple, clear, and compelling. They should be easy for everyone on the team to understand, including lower-level employees and international colleagues.

run a pilot project

Before plunging into a business process transformation project, we can help you develop and implement changes, new technologies, and workflows in a test environment. A pilot survey helps determine if your project has the potential to be successful. Based on the results, you can make improvements to increase the performance of the full-scale project.

engage your team

Involving your employees at every stage of the change process and listening to everyone’s ideas will help you identify challenges, plan improvements, and create buy-in, making it easier to implement change and sustain progress over time. It allows everyone to prove themselves and you to identify new leaders in your company.

embed the change

Paying attention pays off. We help you implement innovations one at a time and manage them carefully, monitoring each change. This approach helps to determine whether a given innovation adds value. If the data indicates so, you know the change has been successful and you can move on to the next one; if not, replace it until you see the results.

Global Utilities Supplier
We helped to deliver a new Target Operating Model for this global engineering organisation. Previously the business suffered from missed opportunities, lead-time delays and decreasing customer satisfaction due to a lack of centralised processes across four time-zones. To address the complexity and nuance of the teams and customers, we developed and facilitated a hybrid Change Programme that captured and drove governance, reporting, PMO, stakeholder buy-in and team rhythm.
Government Department
Repetitively engaged for Programme and Change Management services, delivering significant efficiencies: identified >£20M of savings opportunity after value leakage analysis; designed new Target Operating Model elevating processes through Digital & Technology, Lean Six Sigma end-to-end review and resulting Pilot for an Operational Excellence Capability; a framework delivering consistent contract management across the organisation, focussing on Supplier Development.
FMCG Manufacturer
In 9 months, we managed an existing Change Programme of 10 projects spanning the full cross-section of the business, from manufacture through to logistics and marketing. At total programme cost in excess of £30m, to deliver new infrastructure and processes with special focus on Manufacture and Logistics efficiencies and productivity.